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Cancellation Policy

Before We Meet Booking Information & Terms It is an honour to accompany you on your journey. These guidelines are here to help us create a smooth, respectful and personalized experience together. Reservations • Appointments can be booked through www.yintaya.com or by contacting me directly. • A deposit or full payment may be required to secure your booking. • Your reservation is confirmed once you receive your confirmation email. Travel & Scheduling • Additional charges apply for appointments outside the standard service area. • Additional charges also apply for appointments scheduled before 10:00 AM or after 6:00 PM. Arrival • Please arrive on time. Late arrivals may shorten the session while the full session fee remains payable. Cancellation & Rescheduling • More than 5 days before: Full refund. • 2–5 days before: 50% cancellation fee. • Less than 24 hours: Non-refundable. • Private Retreats are non-refundable once confirmed. • Rescheduling is free when requested more than 5 days in advance. Requests made within 2 days may incur a 50% fee and are subject to availability. Health & Consent • Please inform me before your appointment of any injuries, pregnancy, recent surgery, medical conditions or allergies so your experience can be adapted safely. • Your comfort and boundaries are always respected. You may pause or stop at any time you may feel a discomfort. Confidentiality • Everything shared during our sessions is treated with care, respect and confidentiality. Mutual Respect • Yintaya.Sacred is a space of care, trust and respect. All services are offered within a professional, non-sexual setting. Any inappropriate language, behaviour or advances will immediately end the session without refund. Disclaimer • Céline's services are designed to support wellbeing, relaxation and personal growth. They are not intended to diagnose, treat or replace medical, psychological or psychiatric care. Please consult a qualified healthcare professional whenever appropriate. Questions? I look forward to welcoming you and creating a meaningful experience together. If you have any questions before your appointment, please don't hesitate to reach out: welcome@yintaya.com

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